A multi-day train pass launched by the Taiwan Railways Administration (TRA), allowing passengers to take unlimited rides on TRA trains (including reserved and non-reserved seating) within the valid period, with no restrictions on routes or number of rides.

1.Please redeem the “Taiwan Railways | TR-PASS 3-Day Pass” at one of the 66 designated TRA stations within 365 days of your online purchase.
2. When redeeming the pass with a QR code at a designated station, you must immediately select an “activation date.” The activation date must be within 30 days from the redemption date (including the date of redemption). The pass is valid for three consecutive days starting from the selected activation date and cannot be used on non-consecutive days. Once the activation date is set, it cannot be changed. Example: If you redeem the pass on July 1st, you may choose any date between July 1st and July 30th as your activation date. The pass must then be used over three consecutive days starting from that date. If not used within the validity period, the pass becomes invalid.
3. If a passenger does not reserve a seat at the counter in advance during the validity period, it will be considered as a non-reserved (standing or free seating) ride. However, the following trains require a reserved seat in order to board: Puyuma, Taroko, Tze-Chiang (EMU3000), and Group trains. The following trains cannot be boarded or reserved using this pass under any circumstances: Tourist trains, Cruise-style trains, Real-name registration trains, Special chartered trains, Other trains designated by Taiwan Railways, Business Class and Premium cabins (e.g., Tze-Chiang EMU3000 Business Class). Passengers who violate these rules will be treated as riding without a valid ticket, according to TRA regulations.

Ticket Redemption and Activation
Activation Date: You must select one day within 30 days from the date of redemption to activate the pass. Once activated, it must be used on three consecutive days.
Example: If you redeem the pass on July 1st, you can choose any day between July 1st and July 30th as the activation date.

Entry and Boarding Rules
If an error occurs (e.g., missing entry or exit record), please proceed to the station counter for assistance.
If you cannot prove your boarding station, you will be charged in accordance with the "No Ticket Boarding" policy, which includes a surcharge of 50% of the fare.
Seat Reservation and Usage Restrictions
• Ticket Refund and Change Policy
• Once the ticket is redeemed and activated, no changes or refunds are allowed unless due to TRA-related issues or force majeure events.
• The TR-PASS cannot be used during the Lunar New Year transport period or any other suspended periods announced by TRA—please pay attention to the valid dates when purchasing.
• Seat reservation cancellations or ticket exchanges:
The first time is free of charge. From the second time onward, a handling fee will be charged according to standard ticket rules.
Handling Force Majeure Events (e.g., Typhoons, Service Disruptions)
• If the pass has not been activated:
If the intended travel date falls within a typhoon warning period or during a service disruption, the activation date may be changed, but the ticket cannot be refunded.
• If the pass has already been activated:
If the travel date falls within a typhoon warning period or during a service disruption, the ticket may be refunded, but the date cannot be changed.
Other Important Notes
• Lost or stolen tickets will not be reissued. Please keep your ticket safe.
• When making seat reservations using the Taiwan PASS, you must present the physical ticket. Online or mobile ticket payment receipts cannot be substituted.
• The TR-PASS does not qualify for air-conditioning fee refunds, delay compensation, or TRA bento (meal) pre-order services.
• Taiwan PASS seat reservations, cancellations, refunds, or seat changes can be processed at any TRA ticket counter across Taiwan.
• For more information, please visit the official Taiwan PASS website: https://twpass.tw
If the Ticket Has Not Yet Been Redeemed ➡ Refund Available via Original Purchase Channel
• If the "redemption voucher" has not been registered or redeemed, you may process a rrefund through the original purchase channel with no conditions or penalties.If the Ticket Has Been Redeemed and Force Majeure Occurs (e.g., Typhoon) ➡ First Cancel Ticket, Then Apply for Refund
• Eligibility Conditions: If a maritime typhoon warning is in effect, or train service is suspended due to typhoon-related disruption making travel impossible.「Special Handling for "TRA Pass" (Taiwan Railway Unlimited Pass):
• Before Activation Date:Ticket cancellation must be done in person at a TRA station before applying for a refund.
Refunds must be applied for through the original purchase channel, and the amount refunded will depend on the ticket’s usage status.
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